Standard | 7 to 10 business days (plus processing time)
Priority (Our Most Popular Shipping Method)3 to 5 business days (plus processing time)
2 Day Air | 2 business days (plus processing time)
Next day Air | 1 business day (plus processing time)
|Total Amount of Order||7-10 Day Super Saver||3-5 Day Priority Shipping||2-day||Overnight||Canada|
|$0.00 - $15.00||$4.95||$9.90||$21.90||$29.90||$24.90|
|$15.01 - $25.00||$6.95||$11.90||$23.90||$31.90||$26.90|
|$25.01 - $35.00||$8.95||$13.90||$25.90||$33.90||$28.90|
|$35.01 - $50.00||$9.95||$14.90||$26.90||$34.90||$29.90|
|$50.01 - $75.00||$11.95||$16.90||$28.90||$36.90||$31.90|
|$75.01 - $100.00||$13.95||$18.90||$30.90||$38.90||$33.90|
|$100.01 - $150.00||$15.95||$20.90||$32.90||$40.90||$35.90|
|$150.01 - $200.00||$17.95||$22.90||$34.90||$42.90||$37.90|
|$200.01 - $250.00||$19.95||$24.90||$36.90||$44.90||$39.90|
Additional Shipping Information
Alaska, Hawaii and Puerto Rico Standard delivery: 7-10 business days, use chart above.
Weekend Orders If your order is placed on a Saturday or Sunday it is processed on Monday and typically shipped within 24 hours.
* Personalized items are shipped separately and may require 1-4 weeks to ship. Express Shipping is not available for these items. Any drop ships going to Alaska, Hawaii and Puerto Rico will incur additional shipping.Can not ship to International Addresses.
Shipping Charges are for each address shipped to and include packing, insurance and delivery.
2-Day Express And Overnight Express Orders that are placed before 11:30 Am (cst) will ship the same day for in-stock items. ONLY 2-DAY and OVERNIGHT shipping options are guaranteed on time delivery
If merchandise is received damaged, you have 5 days from the date of receipt to file a damage claim. Please keep all wrapping materials including interior and exterior containers. If items are damaged, notify us immediately. Please call:
CLIENT SERVICES at 800-453-6696
Merchandise Return Policy
Please call within 10 days of receipt of your order if for any reason you are not satisfied with your purchase. Fill out the return form below by completing the appropriate section. Returns should be shipped prepaid via USPS mail only to the address above along with this form. When the item is received, we will replace it or refund the purchase price (less the shipping and handling costs). This process may take up to 10-14 days depending on the time of year.
Credits will be issued in the same method of payment as the original order was paid except for personalized. For additional purchase, include credit card number, CVV number, expiration date and signature below.
Return/ Exchange of Personalized Items
All sales are final. Custom and personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.
1. Complete Return Merchandise Form and enclose in package.
2. Use the Return Shipping Label provided to address your package.
3. Please provide a daytime phone.
4. Securely wrap and send your return PREPAID via USPS mail only.
(Sorry, we cannot accept C.O.D. shipments.) DO NOT SEND YOUR RETURN VIA AN EXPRESS SERVICE REGARDLESS OF THE REASON WHY YOU ARE RETURNING THE ITEM. YOUR SHIPPING FEES ARE NOT REIMBURSABLE. ONLY USPS SHIPPING FEES WILL BE REFUNDED.
5. Please allow approximately 2 weeks for receipt of your exchange order. If returning an item for exchange please include $5.95 for return shipping.Contact us
Creative Irish Gifts, P.O. Box 8300, Little Rock, AR 72222
24 hr. Ordering: 1-800-843-4538
Customer Service: 1-866-851-7916 (7:00 a.m. to 9:00 p.m. Monday-Friday and 8:00 a.m. to 5:00 p.m. on Saturday and Sunday)